Privacy Policy

1. Introduction

Kulan takes your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and the steps we take to protect it.

2. Data Collected

We collect several types of information when you use our platform:

• User-provided Information: Name, email address, phone number, payment details, etc.
• Browsing Data: IP address, device type, pages visited, session duration.
• Event-related Data: Created events, tickets purchased, interactions with organizers.

3. Use of Data

The data we collect is used to:

• Provide and improve our services.
• Manage transactions and ticketing.
• Send notifications and marketing communications (with consent).
• Ensure platform security and prevent fraud.

4. Data Sharing

We do not share your personal data with third parties, except in the following cases:

• With your explicit consent.
• With service providers for payment processing, hosting, and data analysis.
• When required by law or to comply with legal obligations.

5. Data Storage and Protection

• Your data is stored on secure servers.
• We use encryption and other security measures to protect your information from unauthorized access.
• Data is retained for as long as necessary to provide services and fulfill legal obligations, typically for [specified time, e.g., 5 years] after account closure.

6. User Rights

Users have the right to:

• Access their personal data.
• Request corrections or deletion of their data.
• Opt out of marketing communications.
• Request data portability to another platform.

7. Cookies and Tracking

We use cookies to enhance your experience. These may include:

• Essential cookies: For platform functionality.
• Analytics cookies: To track user engagement.
• Marketing cookies: For targeted advertising, if applicable.

Users can manage cookie preferences through their browser settings.

8. Changes to the Privacy Policy

We reserve the right to modify this policy at any time. Users will be notified of any significant changes.